AI-Powered Conversation Intelligence Platform

Transform every conversation into measurable business outcomes

Resonaa’s AI platform analyzes every customer interaction to deliver actionable insights, automated coaching, and data-driven decisions that directly improve your bottom line.

Resonaa dashboard preview
All-in-One Platform

Turn insights into action — at every stage

A complete platform that helps you understand customer behavior, spot patterns, and make informed decisions to improve performance.

REC 00:42
Positive Sentiment

Call Analysis

Real-time conversation intelligence with live coaching and objection handling.

Meeting Analysis

Auto-join meetings, record, and generate smart summaries with action items.

3

Ticket Analysis

Automatically categorize, tag, and route support tickets based on content.

REC

Call Recording

Seamless high-quality recording with compliant storage for all your phone calls.

+24%

Advanced Dashboard

Deep analytics, trends, and custom insights tailored to your business KPIs.

Fully Customizable
Resonaa

WhatsApp & 50+ Integrations

Seamlessly connect with WhatsApp, CRM, and over 50+ tools you use every day.

Our Products

Complete AI Conversation Suite

A full suite of tools designed to empower your teams with AI-driven insights across every communication channel.

Resonaa Sort
Intelligent categorization and routing based on intent and topic analysis.
Resonaa Insights
Deep analytics, trend detection, and customizable reporting dashboards.
Resonaa Calls
Real-time conversation intelligence with live coaching and transcription.
Resonaa Meetings
Auto-join, record, and generate smart summaries with action items.
Desktop App
Universal voice recorder for system audio with real-time transcription.
Resonaa Copilot
AI assistant providing real-time answers and guidance during conversations.
AI Agent Builder
Visual builder for custom AI workflows and automation logic.
Advanced Reports
Customizable reports and dashboards for deep business intelligence.

Industry Use Cases

Ready-made playbooks and included capabilities tailored to your industry — optimized for this plan

How Resonaa AI Works

Our AI conversation intelligence platform transforms every customer interaction into actionable business insights through a simple, powerful process

1

Unified Data Ingestion

Connect all calls (inbound/outbound), meetings, phone calls, WhatsApp, CRM, and ticketing systems.

2

Smart Configuration

Configure custom needs, objections, concerns, and all business rules to match your specific workflow.

3

All-in-One Dashboard

Track all customer needs, metrics, and insights in one centralized, real-time dashboard.

4

Advanced Reporting

Create custom reports, check hypotheses with Resonaa Sort, or generate single reports with Resonaa Insights.

Conversation Coverage
100%
MoM+3.9%
YoY+12.3%
Ava Singh
Objections
12.4k
WoW+0.7%
6 wks+3.1%
Customer Needs
18.2k
MoM+5.2%
YoY+8.4%
Hugo Silva
Concerns
4.3k
users-2.1%
Products
8.9k
count+15%
Feelings
8.9/10
score+4.2%
Reports
Measure any customer voice.
InsightsVoice

All your trusted conversations, in one place

Capture every call, meeting, and message in one unified, self-serve intelligence platform.

Get immediate answers

Identify exactly what's driving objections and wins with powerful AI analysis and product analytics.

Make more confident decisions

Align on evidence-backed decisions with Metric Trees, AI-driven suggestions, and Data Governance.

Apply your updates and optimize

Compare what drives the best results and refine your approach with Experiments and Feature Flags.

Integrations

Connect your communication and meeting tools to unlock end-to-end conversation intelligence. We support messaging platforms and meeting providers with deep benefits and real use cases.

WhatsApp Business
Available
Two-way messaging, sessions, webhooks, and automation.
Benefits
Two-way messagingWebhook eventsAutomation & templates
Use cases
SupportSales follow-upsNotifications
Zoom
Available
Auto-join, recording ingestion, and analytics for meetings.
Benefits
Auto-join meetingsRecording ingestionParticipant analytics
Use cases
Sales callsCustomer successQA & coaching
Google Meet
Available
Meeting join and insight extraction for Google Meet.
Benefits
Auto-join meetingsRecording accessSpeaker insights
Use cases
Support reviewsOnboardingTeam coaching
Microsoft Teams
Available
Auto-join and analytics across your Teams meetings.
Benefits
Auto-join meetingsRecording ingestionOrg analytics
Use cases
Enterprise salesEnablementCompliance
Slack
Available
Channel notifications and workflow alerts.
Benefits
Channel alertsBot commandsWorkflow notifications
Use cases
Deal roomsTicket alertsHandoffs
Gmail
Available
Thread tracking and automated replies.
Benefits
Auto repliesThread trackingLabel-based routing
Use cases
Lead responsesSupport triageNPS outreach
Telegram
Available
Bots, groups, and channel broadcasting.
Benefits
Bot integrationGroup messagesBroadcasts
Use cases
Community updatesNotificationsSupport
Pipedrive
Available
Sync calls, notes, and outcomes with your Pipedrive CRM.
Benefits
Auto log callsDeal notes & outcomesStage triggers
Use cases
Pipeline hygieneRep coachingForecast accuracy
HubSpot
Available
Auto-log interactions and push insights into HubSpot.
Benefits
Auto log callsContact enrichmentWorkflow triggers
Use cases
Lead routingCS handoffsLifecycle scoring
FAQ

Frequently Asked Questions

Common questions about conversation intelligence and Resonaa

What is conversation intelligence and how does it work?
Conversation intelligence is AI technology that analyzes sales calls and meetings to extract insights. It uses natural language processing (NLP) to transcribe calls, identify patterns, detect sentiment, and help sales teams improve their performance. The AI listens to your calls, highlights key moments, and provides coaching recommendations.
How do I get started with Resonaa?
Start with a free 14-day trial - no credit card required. Connect your tools (Zoom, Google Meet, Teams, or phone system). Resonaa automatically records and analyzes your calls. Setup takes under 10 minutes.
Is there a free trial? How much does Resonaa cost?
Yes! We offer a free 14-day trial with full access to all features. No credit card required to start. After the trial, we have flexible pricing plans for teams of all sizes. Contact us for a custom quote.
How is Resonaa different from Gong or Chorus?
Resonaa offers similar features with key differences: more competitive pricing, Arabic language support, real-time coaching during calls (not just after), and a 14-day free trial with no credit card. We're ideal for Middle East teams and businesses needing multilingual support.
How does post-conversation analysis work?
Industry-leading transcription accuracy, multi-speaker identification, real-time sentiment analysis, automated keyword extraction, and intelligent action item detection across voice, chat, email, and video channels
What AI features are available?
Sophisticated machine learning models automatically detect customer intent, identify objections and pain points, assess deal risk, predict outcomes, and recommend optimal next steps for every interaction
How do analytics help with decision making?
Executive dashboards with drill-down capabilities, team performance metrics, conversation quality scores, trend analysis, ROI tracking, and customizable reporting across all departments and channels
Does Resonaa offer coaching and sales playbooks?
AI-driven coaching recommendations, standardized evaluation scorecards, personalized training paths, best-practice playbook libraries, and automated performance improvement workflows
Is my call data secure with Resonaa?
Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data completely.
What apps does Resonaa integrate with?
We integrate with popular tools: Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings. Setup takes just one click for most integrations.
Who uses conversation intelligence software?
Sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.
Does Resonaa support Arabic language?
Yes! Resonaa fully supports Arabic and English. Our AI accurately transcribes and analyzes conversations in both languages, making us ideal for Middle East teams and international businesses.

Who Uses Resonaa?

Sales Teams
Marketing Teams
Growth Teams
Product Teams
Commercial Teams
Customer Success
Call Centers
Support Teams
Sales Managers
Account Executives
SDRs
Leadership

The Best Conversation Intelligence Platform for Growing Teams

Looking for conversation intelligence software? Resonaa is the leading platform for AI call analytics and sales coaching. We help sales teams improve performance through real-time AI coaching, automated transcription, sentiment analysis, and actionable insights.

Whether you're running a sales team, call center, or customer success team, Resonaa provides the tools you need to analyze every conversation and improve your results. We fully support English and Arabic languages.

With integrations for Zoom, Google Meet, Microsoft Teams, WhatsApp, Salesforce, HubSpot, and more, you can get started in minutes. Try free for 14 days with no credit card required.

Related searches:

conversation intelligenceAI call analyticssales coaching softwarecall recording analysisgong alternativechorus ai alternativesales call coachingsentiment analysis
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