What is conversation intelligence?

Conversation intelligence is AI-powered technology that analyzes sales calls and meetings to extract insights, identify patterns, and provide coaching recommendations. It helps sales teams understand what works in their conversations and replicate success across the team.

How does Resonaa's AI call coaching work?

Resonaa's AI analyzes your calls in real-time, identifying key moments, objections, and opportunities. It provides live coaching prompts during calls and generates detailed post-call analysis with actionable feedback to improve performance.

What is the difference between Resonaa and Gong?

Resonaa offers similar conversation intelligence features to Gong but with key differences: more affordable pricing, Arabic language support, real-time coaching during calls, and a 14-day free trial with no credit card required. Resonaa is ideal for teams that need multilingual support and budget-friendly options.

Can Resonaa transcribe calls in multiple languages?

Yes, Resonaa supports multiple languages including English and Arabic. Our AI accurately transcribes and analyzes conversations in both languages, making it ideal for teams in the Middle East and international businesses.

How long does it take to set up Resonaa?

Resonaa can be set up in under 10 minutes. Simply sign up, connect your phone system or meeting tools (Zoom, Google Meet, Teams), and start recording calls. No technical expertise required.

Is there a free trial for Resonaa?

Yes, Resonaa offers a free 14-day trial with full access to all features. No credit card required to start. You can analyze unlimited calls during the trial period.

What integrations does Resonaa support?

Resonaa integrates with popular tools including Zoom, Google Meet, Microsoft Teams, WhatsApp, Slack, Salesforce, HubSpot, Zendesk, and more. We support both phone calls and video meetings.

How does conversation intelligence improve sales?

Conversation intelligence improves sales by: 1) Identifying what top performers do differently, 2) Providing real-time coaching to handle objections, 3) Automating call notes and follow-ups, 4) Tracking key metrics like talk-to-listen ratio, and 5) Enabling managers to coach at scale.

Is my call data secure with Resonaa?

Yes, Resonaa is built with enterprise-grade security. We use encryption for data in transit and at rest, comply with GDPR and data protection regulations, and never share your data with third parties. You own your data.

Who uses conversation intelligence software?

Conversation intelligence is used by sales teams, customer success managers, support teams, and marketing teams. Common roles include SDRs, Account Executives, Sales Managers, VP of Sales, and Customer Success Managers who want to improve call performance and customer interactions.

How does auto-sync work?

When you analyze a call or ticket in Resonaa, it automatically links to the customer profile based on phone number or email. All conversation history, insights, and analysis appear in the customer timeline automatically.

Can I customize the sales pipeline?

Yes! You can create unlimited sales stages with custom colors, mark stages as Won or Lost, and drag-and-drop customers between stages in the visual Kanban board.

Does it have AI features?

Yes! Each customer profile includes an AI chat that knows their full history. Ask questions like "What are their main concerns?" or "What products are they interested in?" and get instant answers.

Product

Resonaa CRM
CRM Built for Conversation Intelligence

Auto-sync calls and tickets to customer profiles. Complete view of every customer's history with AI insights.

Auto

Conversation Sync

Per Customer Insights

∞

Custom Fields

Contacts(Unlimited)

Pipeline(Custom)

Timeline(All interactions)

AI Chat(Per customer)

Tasks(Follow-ups)

Tags(Organize)

Custom Fields(Any type)

Auto-Sync(Calls + Tickets)

Features

Everything About the Customer in One Place

No more switching between tools. All interactions and insights in one CRM.

Call2h ago

Discussed pricing - interested in Pro plan

Ticket1d ago

Asked about API integration

Note3d ago

Follow up next week

Complete Timeline for Every Customer

See all calls, tickets, notes, and tasks in one timeline - auto-synced.

New

Contact

Negotiate

Won

Visual Sales Pipeline

Drag-and-drop Kanban with custom stages.

What are this customer's concerns?

Based on 3 calls: Pricing and integration with...

AI Chat Per Customer

Ask AI anything - it knows the customer's full history.

Calls

Auto

Profile

Auto-Sync Conversations

Calls and tickets automatically linked to customers.

Send proposalToday

Follow up pricingTomorrow

Demo callDec 5

Tasks & Follow-ups

Create and assign tasks with due dates and priorities.

Company Size50-100

IndustryTech

Deal Value$25,000

Custom Fields

Add any fields you need - text, number, dropdown, date.

More Features

Everything You Need in a CRM

Kanban View

Drag & drop

List View

Detailed table

Advanced Filters

Smart search

Export

CSV

Import

CSV

Assignment

To team

Activity Log

All changes

How It Works

A CRM That Fills Itself

Analyze Conversations

Calls and tickets via Resonaa

Auto-Sync

Everything links to customers automatically

Full Visibility

Full history + AI insights per customer

FAQ

Frequently Asked Questions

Resonaa CRM is an AI-powered CRM built specifically for conversation intelligence. It automatically syncs all calls and tickets to customer profiles, shows complete interaction history in a timeline, and provides AI insights for each customer.

Ready for an Intelligent CRM?

Start seeing every customer with complete clarity today.

14-day free trial

Auto-sync included

AI built-in

Resonaa CRMCRM Built for Conversation Intelligence

Everything About the Customer in One Place

Complete Timeline for Every Customer

Visual Sales Pipeline

AI Chat Per Customer

Auto-Sync Conversations

Tasks & Follow-ups

Custom Fields

Everything You Need in a CRM

Kanban View

List View

Tags

Advanced Filters

Export

Import

Assignment

Activity Log

A CRM That Fills Itself

Analyze Conversations

Auto-Sync

Full Visibility

Frequently Asked Questions

Ready for an Intelligent CRM?

Resonaa CRM
CRM Built for Conversation Intelligence